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Contact Us

If you have any problems, comments, or suggestions, please feel free to contact us. We are here to listen and to help.

Customer Service:

For questions regarding order status and other after-sales supports, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by Submitting a Customer Service ticket. We will respond within 1 working day.


If you need information before you buy, you can start a Live Chat with our online sales representatives. If you are not comfortable with real time chatting, you can also email us at support@beautifulhalo.com. We will respond within 1 working day.


Our Office in HongKong is MAYER(HK)LIMITED. The address is UNIT 04, 7/F BRIGHT WAY TOWER NO.33 MONG KOK RD, HONGKONG.


For copyright issues and the other legal issues, please email us at copyright@beautifulhalo.com. We will respond within 1 working day.