Customer service was absolutely wonderful and effective.

Better the picture shows. Love these. One of the glass shades was broke when it arrived. The company asked for a picture of the damage then promptly sent another one. Very happy.

I was looking at light fixtures from traditional lighting sources where I had bought things before. I saw some I liked but didn't want to spend $400 or $500. When I first unpacked this fixture from the box I was uncertain however once it was hung I was extremely pleased. I've got in on a dimmer and love the effect with Edison bulbs. It's a great choice, cost effective, and truly unique. I had never seen one like it before. If you are debating buying this - just do it.

Love it would like a smaller one for my kitchen

This is a really great chandelier for the right space! We were going to make a similar one ourselves - but stumbled on this for a really reasonable price! We installed it in our camp and it fits the rustic/lake atmosphere perfectly! Pair it with some LED edison bulbs and it's perfect. We plug-in wired ours to a dimmer and consistently get compliments on it!